Effective Date: May 25, 2026
Last Updated: May 25, 2026

Dream Renovations ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data when you visit our website at www.dreamrenotn.com (the "Site"), submit a form, call us, or otherwise interact with our business.

By using our Site or submitting your information through any of our forms (including Google Lead Forms), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly. When you contact us, request a quote, submit a lead form (on our Site or through Google Ads), schedule a consultation, or otherwise communicate with us, we may collect:

• Full name

• Email address

• Phone number

• Mailing or project address

• Information about your remodeling project (type, timeline, budget range, photos)

• Any other details you choose to share with us

Information Collected Automatically. When you visit our Site, we may automatically collect:

• IP address and approximate geographic location

• Device type, browser type, and operating system

• Pages visited, time spent on pages, and referring website

• Cookies and similar tracking technologies (see Section 5)

Information From Third Parties. We may receive information about you from third-party platforms such as Google Ads, Google Analytics, Facebook, review sites, or referral partners.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes, estimates, and design consultations

• Schedule and complete remodeling services you request

• Communicate with you about your project, including follow-up calls, text messages, and emails

• Send you marketing communications about our services, promotions, and updates (you may opt out at any time)

• Improve our Site, services, and customer experience

• Comply with legal obligations, enforce our terms, and protect our rights

• Measure and improve the performance of our advertising campaigns

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers. We share information with trusted third-party vendors who help us operate our business, including: Google (Ads, Analytics, Lead Forms), customer relationship management (CRM) platforms, email and SMS marketing tools, scheduling software, payment processors, and subcontractors directly involved in your project.

• Legal Compliance. We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of Dream Renovations, our customers, or others.

• Business Transfers. If we merge with, sell, or transfer assets to another business, your information may be transferred as part of that transaction.

• With Your Consent. We may share your information for any other purpose with your explicit consent.

4. Lead Forms and Advertising

If you submit your information through a Google Lead Form, Meta (Facebook/Instagram) lead form, or similar advertising platform, that information is collected by the platform and shared with us so we can respond to your inquiry. Use of that data is also subject to the platform's own privacy policy. We use this information solely to contact you about the services you expressed interest in and for related follow-up communications.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (such as web beacons and pixels) to:

• Remember your preferences and improve site functionality

• Measure site traffic and performance through Google Analytics

• Deliver and measure the effectiveness of our advertising through Google Ads, Meta Pixel, and similar platforms

You can control or disable cookies through your browser settings. Disabling cookies may affect Site functionality. To opt out of Google Analytics tracking, visit Google Analytics Opt-out. To opt out of personalized Google Ads, visit Google Ad Settings.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications at any time (by clicking "unsubscribe" in our emails, replying STOP to text messages, or contacting us directly)

• Opt out of the sale or sharing of your personal information (we do not sell your information)

Tennessee Residents: The Tennessee Information Protection Act (TIPA) provides Tennessee residents with certain rights regarding personal information. To exercise these rights, contact us using the information below.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding personal information. To exercise these rights, contact us using the information below.

To submit a privacy request, email us at the address in Section 12. We will respond within the time required by applicable law.

10. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. Parents or guardians who believe their child has provided us with information may contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Dream Renovations
Nashville, TN
Email: padraic@dreamrenotn.com
Website: www.dreamrenotn.com
Phone: 615-934-6254
Mailing Address: 73 White Bridge Rd Ste 102 #202 Nashville, TN 37205